Thomas Edison Electric (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy & Terms of Use explains what information we collect, how we use it, how we safeguard it, and the terms that govern your use of our website and communication services. By using https://FloridaElectrician.com/ (“the Site”), submitting information to us, or interacting with us through phone, email, or text message, you agree to the practices outlined in this policy.

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1. Information We Collect

1.1 Personal Information You Provide

We collect personal information that you voluntarily provide when you:

• Request service

• Submit a contact form

• Communicate with us by phone, email, or text

• Enter a contest, survey, or promotion

This may include your name, phone number, email address, service address, and any information you submit during communication.

1.2 Non-Personal Information

We may collect non-personal data such as:

• IP address

• Browser type

• Operating system

• Pages visited

• Referring website

• General site usage behavior

This information helps us improve the Site and user experience.

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2. How We Use Your Information

We may use your information for:

• Scheduling and completing electrical services

• Communicating appointment updates

• Providing service-related support

• Sending estimates, invoices, or receipts

• Improving Site functionality

• Internal analytics and security

• Marketing (email/text) where allowed by law

We do not sell or rent your information.

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3. Cookies

The Site may use cookies to:

• Recognize repeat visitors

• Improve user experience

• Track preferences and Site performance

Cookies do not contain personally identifiable information.

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4. Information Sharing

We do not sell, rent, or share personal information with third parties for their marketing purposes.

We may share information only when necessary to:

• Provide electrical services

• Comply with legal obligations

• Protect our rights, property, or customers

• Prevent fraud or misuse

We do not participate in affiliate list-sharing or data reselling of any kind.

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5. Security Practices

We use industry-standard security measures to protect your information. Access to personal data is restricted to authorized employees who require it to perform their job duties. Sensitive data (such as payment information) is encrypted during transmission.

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6. Email Communications

By providing your email, you consent to receiving:

• Service information

• Updates

• Estimates or invoices

• Promotions or announcements

You may opt out at any time using the unsubscribe link at the bottom of any email.

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7. SMS / Mobile Messaging Terms (Required A2P Compliance)

By providing your mobile number to Thomas Edison Electric, you consent to receive 1-to-1 text messages related to:

• Appointment confirmations

• Technician updates

• Service notifications

• Estimates and job information

• Customer support

✔ Message Frequency Disclosure

Message frequency varies based on your service needs and interactions with our team.

✔ How to Opt Out

Reply STOP to any text message to cancel SMS communications.
You will receive a final confirmation message.

✔ Help Instructions

Reply HELP for assistance or contact us at 1-561-462-2800.

✔ Data Rates Disclosure

Message and data rates may apply, depending on your mobile carrier.

✔ Privacy and Data Use

We do not sell, rent, or share mobile numbers or SMS opt-in data with third parties.
Your number is used only to communicate directly with you regarding your service.

✔ Authorization

By opting in, you confirm you are the subscriber or customary user of the provided phone number.

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8. Consent

By using our Site or providing us with your contact information, you consent to:

• The collection and use of your information

• Receiving emails, calls, or texts from Thomas Edison Electric

• The terms outlined in this policy

You may withdraw consent by unsubscribing from email or replying STOP to text messages.

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9. Links to Other Websites

Our Site may include links to external websites. We are not responsible for the content or privacy practices of third-party sites. We encourage you to read their policies before providing personal information.

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10. Surveys & Contests

Participation in any survey or contest is voluntary. Information collected may include:

• Contact information (for winner notification)

• Demographic information

• Feedback or service opinions

This information helps improve customer experience and services.

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11. Terms of Use for the Website

By using this Site, you agree that:

• You will not misuse or attempt to exploit the Site

• You will not submit false or harmful information

• The Site is provided “as is,” without warranties

• We reserve the right to update, modify, or remove content at any time

We are not liable for losses resulting from:

• Technical issues

• Third-party actions

• Service interruptions

• Errors or omissions on the Site

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12. Updates to This Policy

We may update this Privacy Policy & Terms of Use periodically. Changes will be posted on this page, and the “Last Updated” date will be revised. Continued use of the Site constitutes acceptance of any changes.

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13. Contact Us

For questions about this Privacy Policy & Terms of Use or your personal information, contact us:

Thomas Edison Electric
Phone: 1-561-462-2800
Website: https://FloridaElectrician.com
Contact: Use our contact form at: https://floridaelectrician.com.com/contact