An electrical problem rarely picks a convenient moment. Storm damage at midnight, a burning smell on a Sunday, a panel that quits during the hottest week of August: our 24/7 emergency line exists for exactly these calls. A live person answers around the clock, confirms timing with you, and routes the on-call electrician to your door anywhere in the Jupiter, West Palm Beach, and Treasure Coast area.
At a glance
- The line: (561) 462-2800 local or 1-888-705-5600 toll-free, answered 24/7 by a live person rather than a recording
- Before anyone is dispatched: we confirm the on-call electrician’s availability and arrival window with you
- Call right away for: burning smells or scorch marks, arcing or sparking, a breaker that trips right back, storm water at the panel, or a service mast pulled loose
- First: an active fire is a 911 call. Then call us
- Area covered: Jupiter, Tequesta, Palm Beach Gardens, North Palm Beach, West Palm Beach and Wellington, plus Stuart and Port St. Lucie
- Recent work: emergency service case studies from homes in the area
24/7 Emergency Electricians: Jupiter, the Palm Beaches & the Treasure Coast
A flooded panel, an arcing outlet, a home gone dark after a lightning strike: none of it should wait for morning. The line is live right now.
What counts as an electrical emergency?
Some electrical problems can wait for a scheduled visit. These cannot. Call the 24/7 line right away for any of them:
- Burning smell, scorch marks, or smoke at an outlet, switch, or panel: switch off the main breaker and call
- Arcing or sparking anywhere power is present
- Whole-home power loss while the rest of your street stays lit: usually a failure in your service equipment or panel
- A breaker that trips right back or refuses to reset: leave it off until the circuit is inspected
- Storm or flood water reaching the panel, outlets, or fixtures: common in garages and ground floors after heavy coastal rain
- A service mast or overhead drop pulled loose by wind, falling limbs, or a passing storm band
- Trouble after a nearby lightning strike: dead circuits, buzzing, or lights suddenly dim on one side of the house
While you wait for the on-call electrician
- If anything is smoking, sparking, or hot to the touch, turn off the main breaker, but only if you can reach the panel safely.
- Never stand in water to reach electrical equipment. If the garage or utility room has flooded, stay out and tell us when you call.
- Unplug what you can reach safely on the affected circuits.
- Run portable generators outdoors only, well away from windows, never in a garage, even with the door open.
- Keep children and pets clear of the area.
- An active fire is a 911 call first. Then call us.
Built for storm season on the coast
From Jupiter and Tequesta down through Palm Beach Gardens and West Palm Beach, and up the Treasure Coast to Stuart and Port St. Lucie, the homes we protect live with salt air, summer lightning, and a hurricane season that runs half the year. Coastal conditions are hard on electrical systems: salt slowly works on service equipment and exposed connections, wind-driven rain finds its way into meter cans and panels, and South Florida’s near-daily summer storms make this one of the most lightning-active regions in the country. Waterfront homes, older beach cottages, and condo units each fail in their own ways: our electricians see all of them, at every hour, which is why the emergency line runs 24/7 through storm season and the quiet months alike.
Many of the emergencies we run could have been prevented before the storm arrived. Once the urgent repair is behind you, ask us about an electrical panel upgrade for an aging or overloaded panel, whole-house surge protection against lightning-borne surges, or an electrical safety inspection before hurricane season peaks.
Emergency questions, answered
Is the emergency line really answered 24/7? Yes, the line is staffed 24/7. Nights, weekends, and holidays included, a live person answers rather than a recording. We confirm the on-call electrician’s availability and arrival window with you before anyone is dispatched, so there is no guessing.
Storm water reached my panel or outlets. Can I reset the breakers once it drains? Please don’t. Flood water, especially brackish coastal water, leaves conductive residue and corrosion inside electrical equipment, and re-energizing it can turn a wet panel into a fire risk. Leave the power off and have the equipment inspected first. We will tell you honestly what can be dried and saved and what should be replaced.
Lightning struck close by and now some circuits act strange. Is that an emergency call? Treat it as one. Dead or flickering circuits, buzzing from the panel, or a lingering hot smell after a nearby strike are signs the surge found a path through your wiring. We can make the home safe the same day and talk through whole-house surge protection so the next strike has nowhere to go.
Which areas does the 24/7 emergency service cover? Our on-call electricians cover Jupiter, Tequesta, Palm Beach Gardens, North Palm Beach, West Palm Beach, and Wellington, plus Stuart and Port St. Lucie on the Treasure Coast. If you are anywhere in Palm Beach County or nearby, call and we will get someone moving.
Photos from our Palm Beach and Treasure Coast jobs
Rusted meter main, Palm City 
Main breaker, Palm Beach Gardens 
Portable generator safety, Boca Raton
Emergency response: your questions
How quickly can an electrician get to my home?
Arrival time depends on where the on-call electrician is when you call, so we do not publish a fixed number of minutes. What we do promise: a live person answers around the clock, confirms the on-call electrician’s availability with you, and gives you an arrival window before anyone is dispatched. The nearest available electrician is sent, whether you are in Jupiter, Tequesta, Palm Beach Gardens, North Palm Beach, West Palm Beach or Wellington, or up the Treasure Coast in Stuart and Port St. Lucie.
What happens when I call the 24/7 line?
A live person answers, not a recording, on (561) 462-2800 or toll-free 1-888-705-5600, at any hour, nights, weekends and holidays included. The dispatcher asks what you are seeing, confirms the on-call electrician’s availability, agrees an arrival window with you, and routes the electrician to your door.
What should I tell the dispatcher?
Describe exactly what you see or smell: a burning smell or scorch marks, arcing or sparking, a breaker that trips right back, storm water at the panel, or a service mast pulled loose. Tell us if the garage or utility room has flooded, and whether the whole home is dark while the rest of the street stays lit, which usually points to the service equipment or panel.
What should I do while I wait?
Switch the affected breaker off, or the main breaker if anything is smoking, sparking or hot to the touch, but only if you can reach the panel safely. Keep away from water: never stand in water to reach electrical equipment, and stay out of a flooded garage or utility room. Unplug what you can reach safely on the affected circuits, keep children and pets clear, and run any portable generator outdoors only. For fire, smoke or sparks, call 911 first. Then call us.
Is it really an emergency, or can it wait until morning?
If you see any of the signs listed above (burning smells or scorch marks, arcing or sparking, a breaker that trips straight back, water reaching the panel, a loose service mast, or odd behavior after a nearby lightning strike), call now; these are the problems that do not wait. If you are not sure, call anyway and describe what you see. The line is answered 24/7.
Will the problem be fixed in the same visit?
The on-call electrician’s first job is to make the home safe the same day. Where equipment has been under water it has to be inspected before power goes back on, and we tell you honestly what can be dried and saved and what should be replaced. Once the urgent repair is behind you, we can schedule the follow-up work: an electrical panel upgrade, whole-house surge protection, or an electrical safety inspection before hurricane season peaks.
One number, any hour
Save these numbers where you can find them in the dark: (561) 462-2800 local, or toll-free 1-888-705-5600. Thomas Edison Electric’s 24/7 emergency electricians serve Jupiter, the Palm Beaches, and the Treasure Coast every day of the year (license EC13015487).